Your Privacy Is Our Responsibility

This privacy policy applies to all users of the 7det platform. When you register, log in, or use our services on 7det, you are considered to have agreed to the terms of this policy. We take the protection of your personal information very seriously and always respect your privacy.

We will post a notice on our platform before any changes described in this policy take effect. You are encouraged to review this policy regularly.

1 What Information We Collect

7det collects various types of information to operate its services. The details of that information are provided below:

1.1 Registration and Identity Information

When you create an account on 7det, we collect your name, date of birth, email address, and mobile number. This information is used to verify your identity and keep your account secure.

1.2 Financial Information

We collect information about your payment method for deposit and withdrawal processes. 7det processes transactions only through bKash, Nagad, and Rocket. We store your mobile banking account number and transaction history, but no PIN or password is collected.

1.3 Usage and Activity Information

Your activities on the platform — such as which games you have played, bet amounts, win/loss history, and time spent on the platform — are recorded automatically.

1.4 Technical Information

Your device type, operating system, browser, IP address, and cookie-related information are collected automatically. This information helps improve the security and performance of the platform.

2 Purpose of Using Information

7det uses the information collected only for the purposes described below:

• To create, verify, and manage accounts
• To process deposits, withdrawals, and other financial transactions
• To provide bonuses, promotions, and loyalty rewards
• To provide customer service and technical support
• To ensure platform security and prevent fraud
• To implement responsible gaming guidelines
• To meet applicable legal obligations
• To improve service quality and develop new features

Your personal information is not sold or transferred to third parties for any purpose beyond those stated above.

3 Sharing Information & Third Parties

7det does not sell your personal information to any third party. However, in certain circumstances information may be shared with some trusted parties:

3.1 Payment Service Providers

The minimum information required to complete financial transactions through bKash, Nagad, and Rocket is shared with these payment service providers. This information is used solely for the purpose of verifying and completing transactions.

3.2 Technology Partners

Game software providers such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe and others may view relevant technical information to operate the platform's functions. This information is handled under strict confidentiality agreements.

3.3 Legal Obligations

In response to a valid legal directive or court order, required information may be provided to the relevant authorities. In such cases, 7det will always follow the guidance of applicable law.

4 Cookie Policy & Tracking

The 7det platform uses cookies and similar technologies. Cookies are small data files that are stored on your device.

4.1 Essential Cookies

These cookies are essential for the platform's basic functions. They are used to maintain login state, verify security, and manage sessions.

4.2 Functional Cookies

These cookies are used to remember your preferred language, game settings, and other personalized preferences.

4.3 Analytics Cookies

Analytical data is collected to improve the user experience on the platform and to identify technical issues. This data is generally processed in aggregated and anonymized form.

You can control cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform functions to not work properly.

5 Data Security Measures

7det maintains industry-standard technical and organizational measures to keep your personal information secure:

• SSL Encryption: All data exchanged between the platform and users is encrypted using SSL/TLS protocols.
• Secure Data Storage: Your information is stored on secure servers and backed up regularly.
• Access Control: Only authorized staff may view your information for specific, necessary purposes.
• Regular Security Audits: Regular audits are conducted to identify security vulnerabilities on the platform.
• Two-Factor Authentication: Two-factor authentication technology is used for additional account security.

However, no transmission of information over the internet is completely risk-free. We are committed to ensuring the highest level of protection, but complete security cannot be guaranteed.

6 Data Retention Period

7det retains your personal information for as long as necessary. The following policies are generally followed:

• All personal and transaction information is retained while the account is active.
• Even after an account is closed, certain information may be retained for a set period due to legal obligations.
• Fraud prevention and security-related logs are retained for a defined period.

Once the retention period ends, information is securely deleted or permanently anonymized.

7 Your Rights

As a user of the 7det platform, you have the following rights regarding your own information:

7.1 Right to Access Information

You can log in to your account at any time to view your personal information. Contact our support team for more detailed information.

7.2 Right to Correct Information

If any of your information is incorrect or outdated, inform our support team to have it corrected. Correcting verified information may require additional verification.

7.3 Right to Request Deletion

You may request that your personal information be deleted when closing your account. However, some information may need to be retained for a set period due to legal obligations.

7.4 Right to Opt Out of Marketing Communications

You can stop receiving our promotional communications at any time. Inform the support team and you will be removed from the marketing list.

To exercise any of the above rights, contact us at [email protected].

8 Protection of Minors

The 7det platform is for users aged 21 and above only. We do not knowingly collect any personal information from minors. If a person registers with a false age and this comes to our attention, that account will be immediately closed and the collected information will be deleted.

If you become aware that a minor has created an account on our platform, please notify us at [email protected].

9 Policy Changes

7det reserves the right to amend this privacy policy at any time. If any significant changes are made:

• A special notice will be displayed on the platform.
• You may be notified at your registered email address.
• The "Last Updated" date at the top of this page will change.

If you continue using the platform after changes are made, you will be considered to have consented to the new policy. Therefore, it is recommended that you review this policy regularly.

10 Contact & Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us. 7det's support team is available 24/7 to assist you.

• Email: [email protected]
• Live Chat: Available 24 hours a day, 7 days a week through the platform
• Support Languages: Bengali and English

We take all your complaints and questions seriously and are committed to providing a resolution as soon as possible.